Privacy Policy

1. Introduction

Santa's Lighting Experts respect your privacy. This policy explains how we collect, use, and protect your information when you opt into our SMS messaging service.

2. Data Collection

We collect the following information when you sign up for SMS updates:

• Name
• Email address
• Mailing address
• Mobile phone number

How we collect it: via website contact form, email, rental agreement, or third-party reservation systems.

3. Data Usage

We use your information only for sending the following message types:

• Service updates
• Appointment or event reminders
• Account notifications

4. Data Sharing

• Customer data is not shared with third parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any reason.
• Any information sharing mentioned elsewhere in this policy excludes mobile opt-in data.

5. Data Transfer Restrictions (Required for SMS Compliance)

We do not transfer or share your data with any external organizations under any circumstances, including with your consent.

6. Data Security

We protect your data with secure storage measures to prevent unauthorized access.

7. Data Retention

We keep your information only while you are subscribed to our SMS service. You may request deletion at any time.

8. Contact Information for Consumers (Required for SMS Compliance)

If you have questions or concerns about your data or our SMS service, contact us:

650-376-0220
[email protected]

9. Messaging Terms & Conditions

By providing your phone number and agreeing to receive texts, you consent to receive the following message types from Santa’s Lighting Experts at 650-376-0220:

• Service updates
• Promotions and special offers
• Appointment or event reminders
• Account notifications

• Message frequency: Recurring messages; frequency varies based on your interactions with us.
• Consent is not a condition of purchase.
• Message & data rates may apply.
• Reply STOP to unsubscribe at any time.
• Reply HELP for assistance.
• You may also contact us at 650-376-0220 or [email protected].
• Mobile opt-in information is never shared with third parties.

10. Opt-Out Policy

You can opt out of SMS at any time by:

• Replying STOP or UNSUBSCRIBE to our text messages
• Emailing [email protected]
• Calling 650-376-0220

After unsubscribing, you will:

• Receive a final confirmation SMS
• Have your number removed from our list within 24 hours

11. Non-Sharing Clause

We do not sell, rent, or share your data with any third parties for marketing purposes.